The hospitality industry is always under the threat of criminal activities due to its lucrative nature. This is why offering safety, comfort, and customer satisfaction are the most crucial things in the hospitality industry. This industry has to comply with various health and safety regulations. There are numerous factors that differentiate an excellent hotel facility from an average one.
When guests pick a hotel to stay in, they are rarely concerned about the security. However, high-end hotels consider the safety of their guests as a top concern. Typically, a hotel builds its reputation on the safety and comfort of its guests. A hotel owner needs to be prepared to deal with several risks including crime, fraud, and natural disasters.
Let’s make a note of the safety measures that are essential in the hospitality industry, in order to prevent and control accidental mishaps and deter criminals:
Today, almost every high-end hotel has video monitoring devices installed in their premises. Still, there are some small units such as nature resorts or lodges that refrain from installing video surveillance systems. It’s actually a bad idea to not consider installing video monitoring systems just to save money. You don’t want the reputation of your hotel to go down just because you don’t have the right security systems installed. For instance, if some precious item of any of your guests goes missing, it’ll be really hard for the investigators to find the culprit. This will certainly lower the reputation of your hotel.
There are different types of alarm systems that can be equipped in hotels such as local alarms, contact alarms, and remote alarms.
Local alarms may serve as deterrents, as they are not hard-wired to a central monitoring location. An example of a local alarm system that is integrated with the panic hardware on a fire exit – when the exit door is opened, the circuit is broken and the alarm gets triggered.
Contact alarms are hard-wired to a central point. Most silent alarms are always hard-wired to a central point are usually equipped in cashier areas, storerooms, and other areas. The alarm is silently transmitted to the telephone room, a private security service provider, or the police department. The culprit won’t even realize and the on-premises personnel will be alerted.
Remote alarms typically rely on some sort of transmission. For example, the more elaborate radio waves, microwaves, and photoelectric light. Microwave detectors are active units designed to detect motion through the transmission and reception of electromagnetic energy.
Sprinkler systems are mandatory in establishments that are four-storeyed or higher. Sprinklers can, to an extent, control the outbreak of a fire with the help of which the security personnel can safely direct and lead the guests to safety.
Carbon monoxide is most dangerous gas generated in any combustion. It is generally produced as a by-product of a malfunctioning water heater, HVAC unit, kerosene heater, coal boiler, or any other petroleum unit. Its hazardous nature can cause deaths, hence, installing carbon monoxide detectors becomes imperative in hotels.
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