CRISIS MANAGEMENT

Our network of crisis support specialists is trained to handle a range of high-risk scenarios, including conflict, strikes, adverse weather conditions and terrorist activity. We are able to mobilize and assist clients to evacuate from high-risk situations at short notice. We have extensive experience in carrying out such operations, both for individuals and large groups, and will always ensure the most suitably trained specialists respond to the crisis in question. Evacuations are coordinated by our 24/7 Crisis Response Management (CRM) Centre, where crisis support specialists, customer service staff and analysts work together to resolve any evacuation quickly and efficiently. Having the GPS Security team on hand 24/7 also means that clients have a point of contact for updates and communications on the status of the operation at any time—thereby providing peace of mind to clients in an otherwise tense situation.

Check-in Service

When travelling it is essential that some companies and organizations ensure the safety and security of those abroad. With the check-in service, GPS will make regular contact with the traveler or travelling party, to confirm their wellbeing. When travelers are confirmed as secure, this can be communicated to a key contact person ‘back home’, thereby easing any concerns and providing a duty of care on their behalf. If contact cannot be made by any of the arranged methods and a problem or issue may exist, the escalation plan, which was put in place prior to departure, will be utilized and followed.

Investigations

Our experienced investigation specialists are able to assist clients in a number of areas, such as corporate investigations, missing persons abroad or stalking. Our investigation services also apply to identity theft and fraud assistance, helping clients to determine where their identity was used to commit fraud and support them in rectifying the issues.

Close Protection

We are able to arrange close protection to clients who operate in high-risk environments. Apart from high-end services involving trained security drivers, guards and vehicles, we are also able to arrange simple meet-and-greet services with a driver who understands the local security environment and can escort a client for the duration of their trip.

Security Reviews

GPS is able to assist clients in securing their business premises or private residences by conducting an on-site survey to ensure that optimal security infrastructure and measures are in place. These risk reviews are carried out by experienced professionals who will identify the strengths and weaknesses of any existing security arrangements and give prioritized and practical recommendations to mitigate the risks and close any security loopholes. The surveys can cover both physical security measures as well as processes, in order to minimize the risks of theft, criminal damage and illegal entry.